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Agentology

Team Leader - Sales Department

Sales – San Diego, California
Department Sales
Employment Type Full-Time
Minimum Experience Experienced

Job Overview:

Team Leaders assist the VP of Sales on their team's performance and provide training, guidance, assistance, examples and support to the team. They also serve as go-to person when it comes to communication as it relates to their team.

Responsibilities and Duties:

  • Lead by example. Give each caller excellent service and follow all Agentology policies and procedures. 
  • Assist your team in achieving quotas/goals. 
  • Empower your team by providing insights, training and guidance in order to advance skills and grow their abilities. 
  • Communicate openly and clearly with your supervisor; remain collaborative.

  • Answer team member questions with professionalism. 

  • Complete any/all tasks set out by the VP of Sales. 

  • Participate and assist in staff training.

  • Assist VP in monitoring AE performance including sales & customer service skills, job knowledge, and attendance.

  • Monitor & maintain CRM records of your team for accuracy and commissions. 

  • Stay informed about team goals and progress, be responsible for communicating updates and changes to all team members. 

  • Be a positive example for the team, even during stressful times

  • Be available and present every shift

  • Be open and ask for help/clarification when needed

Requirements:

6 months employed with Agentology 

Consistent producer for Sales Team 

Positive attitude 

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  • Location
    San Diego, California
  • Department
    Sales
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced
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